4. General Centre Info

4a) What time is breakfast at the centre?

Breakfast finishes at 8:30am. Please ensure that you arrive before 8:30am if your child requires breakfast.

4b) What is the procedure if I am running late to pick up my child?

We understand that sometimes there are unavoidable circumstances that may mean you will be running late to collect your child. In this circumstance, you should call the centre to notify them that you are expecting to be late and give the staff member your estimated time of arrival. Alternatively, if you realise that you are unable to pick up your child on time, please phone one of your authorised persons to pick up your child before 6:00pm and inform the Centre immediately.

Any parent who collects their children after 6:00pm will be charged a late fee as set by the Management Committee. This fee is currently $15 per 15 minutes of part thereafter. This applies even if you are a few minutes late (by the Centre’s clock) for any reason.

After 6:15pm if the staff have not heard from the parent they will ring the emergency phone number. After 6:30pm the local Police Department or the Department of Community Services will be called. Two staff members will wait with children who have not been collected by 6:00pm. No child will be permitted to travel home alone.

Late pick up fines are calculated on the spot & are determined by the clock at the service. After three (3) late fees in the one term, your place will be cancelled.

4c) What do I do if my child can’t attend OSHC?

If your child is booked in for a session at OSHC, you must notify the centre if your child cannot attend,  by either logging in to the webserver & marking them away or letting the centre know to avoid unnecessary confusion & concern. Verbal messages from the children will not be accepted.

If the centre is not notified of a child’s absence prior to the commencement of a session, a non-notification fee of $10 will be charged.